GoDaddy’s TDNAM premium auctions have disappeared. And so has GoDaddy’s support.
On August 11 I wrote about how GoDaddy was offering “premium auctions” on its TDNAM domain aftermarket. All of the domains in the premium category had traffic and most had starting bids around $10. In order to bid on premium domains you had to pay the $19.99 monthly fee to join at the premium level of GoDaddy’s domain parking service.
I paid the $19.99 so I could test drive the parking service and see how the premium auctions would pan out. I hoped to provide a review by the end of this month. But on Saturday the link to TDNAM’s premium auctions disappeared from its home page. You can still access the premium auctions list through the CashParking interface. But you won’t find any auctions:
Above: 0 search results for premium auctions at TDNAM.
So where have the premium auctions gone? I contacted GoDaddy via its online support to ask this simple question:
“Where are the premium auctions (for CashParking customers) for today?”
To my amazement, this question was apparently too difficult for GoDaddy to answer via e-mail. Here’s the response I received:
“Dear Andrew…
Thank you for contacting customer support. Unfortunately, we cannot assist you with the information provided (sic). Please reply and clearly state your question, along with all account information you have, including the domain name and customer number in question…
Sincerely,
Mike P.”
For now I’d recommend not paying the $19.99 to join CashParking at the premium level. The main benefit of joining was bidding on premium auctions.
Oh yeah, and in case you were wondering, CashParking is a joke. But more on that later.
C.M says
You should ask the question directly to GoDaddy’s boss on his blog at bobparsons.com!
joeE says
I called on Sat and asked the same question…they did not know the answer either???
They said to email [email protected] ..
steven says
Guys…..email [email protected]
Fastest way to get someone with at least a little common sense.
JoeE says
From Godaddy:
Dear Sir/Madam,
Thank you for contacting customer support.
Unfortunately the Premium auctions are no longer available. I apologize for any inconvenience that this may cause.
Please let us know if we can help you in any other way.
Thank you,
Eric P.
Customer Care Specialist